it-ops
Incidents and system alerts
Br. Umar FarooqDec 31, 07:00
Portal issue escalated. Bilal is on it.
Br. Bilal SiddiqDec 31, 08:00
Auth service rolled back to build 214. Watching error rate.
Br. Zayd HussainDec 31, 12:00
VPN drops in Lagos correlate with ISP peering event overnight. Workaround applied.
Sr. Aisha NoorDec 31, 14:00
One student unable to access LMS from home, ticket IOU-1024 opened.
Sr. Aisha NoorDec 31, 22:30
Ticket IOU-1015 update: DKIM changes propagated, bounce rate is trending down since 03:00 GMT.
Br. Bilal SiddiqDec 31, 22:48
Monitoring dashboards look green. Will keep an eye through the day, alhamdulillah.
Br. Zayd HussainDec 31, 23:06
Cloudflare rules updated, blocked a small credential-stuffing burst on the applicant portal this morning.
