it-ops
Incidents and system alerts
Br. Umar FarooqDec 31, 07:00

Portal issue escalated. Bilal is on it.

Br. Bilal SiddiqDec 31, 08:00

Auth service rolled back to build 214. Watching error rate.

Br. Zayd HussainDec 31, 12:00

VPN drops in Lagos correlate with ISP peering event overnight. Workaround applied.

Sr. Aisha NoorDec 31, 14:00

One student unable to access LMS from home, ticket IOU-1024 opened.

Sr. Aisha NoorDec 31, 22:30

Ticket IOU-1015 update: DKIM changes propagated, bounce rate is trending down since 03:00 GMT.

Br. Bilal SiddiqDec 31, 22:48

Monitoring dashboards look green. Will keep an eye through the day, alhamdulillah.

Br. Zayd HussainDec 31, 23:06

Cloudflare rules updated, blocked a small credential-stuffing burst on the applicant portal this morning.